1. This < Matsumoto Kiyoshi Causeway Bay Flagship Store> VIP Preview Pass (the “Pass”) is issued under the “hello Hang Lung Malls Rewards Program (hello恒隆商場獎賞計劃)” (the “hello Program”), an integrated membership program managed and operated by Hang Lung Real Estate Agency Limited (“Hang Lung”) (by itself and for and on behalf of Hang Lung Properties Limited). 2. Participant must register as hello member before entry. 3. Admission will be arranged in ascending order. Please be patient while waiting. 4. A quota applies to this pass and it is limited and available on a first-come, first-served basis while stock lasts. 5. Each hello member (the “Member(s)”) can redeem a maximum of two (2) passes. Each Pass is for ONE pax only. 6. This Pass is valid till Oct 18, 2022 and will not be reissued if expired. 7. Unless otherwise specified, this Pass cannot be varied, returned, replaced, cancelled, transferred, resold, refunded or exchanged for cash or discount or other products. 8. Members must present the Pass to the Merchant before entry. No retrospective arrangements can be made. 9. This Pass can only be used once. 10. This Pass cannot be reused under any circumstances, even if the transaction is subsequently cancelled for whatsoever reason. 11. Unless otherwise specified, the goods and/or services to be redeem with this Pass is not supplied / provided / manufactured by Hang Lung. Hang Lung does not in any way warrant the quality and condition of or any other matters in connection with such goods and/or services and shall not be held liable for the same. Hang Lung shall not be held legally liable for any direct or indirect claims, demands, costs, charges, expenses, losses, damages and compensations arising out of or relating to such goods and/or services. 12. The corresponding hello points will be deducted instantly from the Member's hello Points balance upon the redemption of this Pass and the redemption cannot be withdrawn or cancelled. There shall be no refund of hello Points. Redemption requests will be rejected if the Member’s hello Points balance is insufficient. 13. Hang Lung expressly welcomes its employees and staff members and its associated companies’ employees and staff members (collectively, the “Staff” and together with the Staff’s immediate family members, the “Associated Persons”) and their respective immediate family members to join as Members and redeem this e-Coupon. Hang Lung may at its sole and absolute discretion and at any time amend this Section and deny the Associated Persons the right to join as Members and participate in the hello Program and redeem this e-Coupon. 14. Hang Lung may at its sole and absolute discretion and at any time amend these Terms and Conditions or any aspect of this Pass and/or withdraw or terminate this Pass without prior notice. 15. In case of any dispute regarding this Pass or these Terms and Conditions, Hang Lung reserves the absolute right to make the final decision and the decision of Hang Lung shall be final and conclusive. 16. In case of discrepancies or inconsistencies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.